A HOLISTIC APPROACH TO
And if you want to elevate your brand without homogenizing it, you need a holistic approach to training and development. You need to develop your company's vision, mission, and values. And you need those translated into actionable employee behaviors.
If you want happy, satisfied, and returning clients,
you need to inspire and empower your employees.
guests,
clients,
customers,
patients,
members,
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ASK YOURSELF: Do you have the basic things in place to make employees and the people you serve want to stick around?
There are two big processes leaders can influence: Strategy & Execution. With facilitation and fine-tuning, your leadership team can positively influence both - while ensuring an inclusive and equitable atmosphere.
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UNLEASH THE BRAIN TRUST
- Mindi, Director of Marketing, Public Relations and the Patient Experience
“Laura listens and understands that success comes from people feeling cared about. Once they know they are cared about, they are open to learning and coaching.”
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CFO asks CEO: "What happens if we spend money training our people and then they leave?"
CEO: "What happens if we don't and they stay?"
Oftentimes, people are put in charge without the experience needed to do a good job. With proper training, your team will learn how to take care of new team members and customers so they want to stay.
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UNCOVER GREATNESS
- Victor, Resort Executive Director of Operations
“Laura's ability to help new managers discover that self-worth comes from within for both themselves and their employees sets her apart.”
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CONSIDER THIS: "Have you ever had a good manager who wasn't a good leader?"
Most people have "blind spots" that prevent them from seeing themselves as others see them. This prevents people from understanding the impact their actions have on themselves and others.
With the right coaching and soft skills development, your team members will learn how to identify their natural gifts, remove their own obstacles to success, and inspire others.
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UNLEASH POTENTIAL
- Vice President of Human Resources, Resort Industry
“Laura is truly a gifted and knowledgeable coach, mentor, educator, and has made a great difference in how I operate with my team and co-workers.”
CORPORATE TRAINING, COACHING & CONSULTING
BASED IN LAKE TAHOE | AVAILABLE COAST TO COAST